TERMS & CONDITIONS
SupaStrong Bedroom Booster Products (www.supastrong.co.za) is owned and operated by MD Interactive cc (trading as MDI Distribution).
MD INTERACTIVE CC with registration number 2005/041477/23, is VAT registered (4570241903) and offers a simple, safe and convenient way to shop online for a variety of products.
Use of Site:
You may only use this site to browse the content, make legitimate purchases and shall not use this site for any other purposes, including without limitation, to make any speculative, false or fraudulent purchase. This site and the content provided in this site may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed. ‘Deep-linking’, ’embedding’ or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.
Disclaimer of Warranty in terms of Site Content:
The contents of this site are provided “as is” without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement. The owner of this site, the authors of these contents and in general anybody connected to this site in any way, from now on collectively called “Providers”, assume no responsibility for errors or omissions in these contents. The Providers further do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy, correctness or completeness of these contents. The Providers shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation – data loss, lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these contents, even if the Providers have been informed of the possibilities of such damages. The Providers cannot assume any obligation or responsibility. The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.
We reserve the right to:
Modify or withdraw, temporarily or permanently, the Website (or any part of) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the Website; and/or
Change these Conditions from time to time and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the Website.
We will use our reasonable endeavour’s to maintain the Website. The Website is subject to change from time to time. You will not be eligible for any compensation because you cannot use any part of the Website or because of a failure, suspension or withdrawal of all or part of the Website due to circumstances beyond our control.
All prices are subject to change without notice. All prices are subject to exchange rate fluctuation.
Errors and Omissions Excepted. (E&OE)
All the information gathered in the online forms on the website is used to personally identify users that subscribe to this service. The information will not be used for anything other than which is stated in the Terms & Conditions of use for this service. None of the information will be sold or made available to anyone.
The Site may collect certain information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet; the date and time you access the Site; the pages that you access while at the Site and the Internet address of the Web site from which you linked directly to our site. This information is used to help improve the Site, analyze trends, and administer the Site. We may need to change this policy from time to time in order to address new issues and reflect changes on our site. We will post those changes here so that you will always know what information we gather, how we might use that information, and whether we will disclose that information to anyone. Please refer back to this policy regularly. Your continued use of the website following the posting of changes to these terms will mean that you accept those changes.
By registering on www.supastrong.co.za, you agree to be automatically subscribed to our marketing mailing list permitting us to send you newsletters and information about our website, events, etc. You will have the opportunity to UNSUBSCRIBE at any time, by clicking on the unsubscribe link contained within any of our communications.
MD InterActive cc will not sell, share, or rent your email address or any other personal information collected on this site. We will take all measurable steps to ensure that your details remain confidential at all times.
Cookie / Tracking Technology:
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Third Party Links:
In an attempt to provide increased value to our users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.
Product Availability and Delivery Policy:
When you click to make a purchase with us legal obligations arise and your right to refund of monies paid in any way agreed by us are limited by our terms & conditions. You must not make any purchase through this site unless you understand and agree to all our terms and conditions. Once payment is made for the purchase, it is deemed that you have read and understood the terms and conditions for such purchase. If you have any queries please contact us before making any purchase for any product or service through this website.
Product Availability and Out Of Stock Scenario After Having Placed Order:
Every effort is made to effect shipment of your order timeously however unforeseen circumstances may cause delays. Should we be faced with such an occurrence we will endeavour to contact you and provide a revised shipping schedule.
We reserve the right to cancel your order even if payment has been made should the product not be in stock with ourselves or our suppliers. Should we cancel your order we will offer you a choice of either placing the product(s) on back order, a credit on your account or an immediate refund in full. In the case of an immediate refund on an EFT payment, funds may only reflect in your account a day or two following the actual refund – this is beyond our control. In the case of an immediate refund on a credit card purchase, funds may take up to 10 days to reflect back in your account following the actual refund – this is beyond our control.
Where you agree to have your products placed on back order you are hereby informed that the date the goods are expected to arrive are subject to change due to circumstances beyond our control.
The price of products advertised on the www.supastrong.co.za website exclude delivery charges which are additional unless stated otherwise. Delivery charges will be calculated and presented to you during the checkout process. Please ensure the correct shipping address is provided from the outset as title and risk will pass to you once the order has left our premises.
Occasionally packages are returned to us undeliverable. Should this event take place every attempt will be made to contact you to make arrangements for re-shipment, however, depending on the courier, a re-shipping charge may be applicable.
Order processing will not begin until we receive a confirmed order and full payment reflects in our bank account.
Warranty, Returns and Refunds Policy:
We recognize that although our products have extremely high consumer satisfaction, there is no one product that may work for everyone. Furthermore, due to the nature of our products and for safety purposes, we are unable to accept returns. Should your order be damaged in transit to the extent that it is no longer suitable for use, we will arrange for a replacement of your order at no extra charge upon receipt of the damaged items.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You must be over the age of 18 to order and/or use our products. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
Pricing and Product Information:
We endeavour to offer you competitive prices on current products; your total order price will include the price of the purchase plus VAT and delivery charges (which are subject to change).
While we strive to provide accurate product and pricing information, unintentional pricing or typographical errors may occur. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information (including, without limitation, images, information related to text, pricing, availability, product descriptions and package contents) at any time without notice (including after you submitted your order and confirmation was received). In the event that an item is listed at an incorrect price or with incorrect information, we shall have the right, in our sole discretion, to refuse or cancel any orders placed for that item. If your credit card has been charged for any order subsequently cancelled, we will issue a credit to your credit card or if payment was by way of EFT, we will make a refund into your bank account. We apologize for any inconvenience this may cause you. Prices online at www.supastrong.co.za may differ from in-store prices. Prices displayed on www.supastrong.co.za might not match in-store prices and stores might not match www.supastrong.co.za online prices.
Payment can be made by Electronic / Internet Banking Transfer (EFT), Direct Bank Deposit, or Credit Card (MasterCard / VISA). Cheque payments may be made through prior arrangement with management, however no goods will be released for delivery until the cheque payment has cleared in full in our account. Please note that this may take several days, depending on the relevant banking clearance period for cheque payments.
EFT (Electronic Funds Transfer)
One of the most widely used ways of sending money online. Once you have added enough items to your shopping cart, proceed to “Checkout” and confirm your order. You will receive an e-mail confirmation of your order where our bank account details for payment will be provided. Your order will only be shipped once the funds reflect in our bank account as detailed below.
As reference, please specify your Surname and Order Number.
Our Banking Details:
Bank : FNB (First National Bank SA)
Account Name: MD InterActive
Account Number: 6226 474 6143
Branch & Code: Long Street / 201709
Account Type: Current / Business Cheque
Credit Card (MasterCard / VISA)
Credit card transactions will be acquired for www.supastrong.co.za via PayFast (www.payfast.co.za). PayFast uses Extended Validation SSL with 256-bit encryption, the highest level of encryption currently available. Users may go to www.payfast.co.za to view their security certificate and security policy. Customer details will be stored separately from card details which are entered by the client on PayFast’s secure site. The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).
The conditions will be exclusively governed by and construed in accordance with the laws of South Africa whose courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.
Our call center is open on weekdays from 9am to 5pm (excluding weekends & public holidays) South African time.
Telephone, fax and e-mail orders are also welcome, should you prefer not to order online.
021 557 0044 (if dialing from within SA)
+27 21 557 0044 (if dialing from outside of SA)
082 880 5758 (if dialing from within SA)
+27 82 880 5758 (if dialing from outside of SA)
0866 547 192
PO Box 11515